Published 19th Jul, 2021

By Damilola Adeyera

Baruwa Oladayo Hassan can now heave a sigh of relief after the N500,000 debited from his Guarantee Trust Bank (GTB) account without his knowledge and approval was reversed following a report by FIJ.

In the report, published on Thursday, FIJ gave a detailed account of how Baruwa, while en route to the GT Bank branch at Agbowo, Ibadan, to make some transactions received a text message with a One Time Password, OTP. His account was debited to the tune of N500,000 after he received this OTP.

Baruwa notified GT Bank of the unauthorised transaction but the bank told him his account was debited via a Sportypay merchant. The bank explained to Baruwa that the merchant the money was delivered to said “the service had been rendered”.

Baruwa had told FIJ the unauthorised transaction caused him so much distress, as the money belongs to students of the Distance Learning Centre, University of Ibadan, one of whom got him arrested and detained at a police station.

Speaking with FIJ on Sunday, Baruwa said he received a call from an official of GT Bank who identified himself as Damola. According Baruwa, after his call with Damola on Thursday, his money got refunded on Friday.

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One reply on “GTB Refunds Customer’s N500,000 after FIJ’s Report”

I had a similar issue but am yet to be refunded even though I was never sent any otp because the perpetrators actually changed my otp receiving phone number and I was able to trace the dubious means and route my channel.First through an opay wallet and later through kuda microfinance with account number 2000344070 with account name Daren chuks.
The bank has not refunded me anything, close to a year now.
My name is orowole kolawole inumidun with account number-0131095691 GTB
And something similar in my first bank-3036535139.
Both bank was debited with similar style
Non of the bank have refunded me since November 26 and 27,2020.